How it Works?

Your fulfilment made easy, simple and cost effective. Our flexible, scalable and highly accurate fulfilment services will allow your business the freedom to focus on growth and sales, whilst we focus on getting your customers parcels delivered on time.


The ‘Xpress’ Fulfilment Journey

Get in touch with you team

Step 1: Get in touch with our team

Get in touch with our team! In just a few short questions we will be able to understand your brand and how we can assist your business’ growth.


  • 2 hour initial on-board
  • Personalised and flexible quotes
  • Dedicated Account Manager
  • On-going support and information
Setup and technology integration

Step 2: Setup and technology integration

With the ongoing help of your dedicated Account Manager, quickly connect your online store to our warehouse management system and watch your orders accurately synced within seconds!


  • Compatible with all major online shopping cart platforms
  • Customised settings tailored to your store
  • Instant access to your Customer Portal
  • Real-time data
Have your inventory sent to our warehouse

Step 3: Send us your stock

Organise your stock to be delivered to one of our warehouses or let us handle this for you. Depending on the quantity and location of your inventory we can have everything counted and allocated within the weekend so your orders can start going out at the start of the week!


  • Weekend turn-around time
  • Initial inventory count using our accurate scanning technology
  • Safe and secure storage and handling
Sell your stock & we process the rest

Step 4: Business as usual

Once your store is integrated into our system, we will receive orders and transfers in real-time. These orders sync directly from your store to our our system to enable fast same-day order processing!


  • Shipping methods mapped straight form your store
  • Real-time order and inventory management
  • Customise and prioritise orders through automated rule features
Pick and Pack Solutions

Step 5: Pick and Pack Solution

Your orders are picked and packaged to your brands specific requirements. Using our leading software, our team is set up for fast and accurate processing ensuring your customer receives the complete ‘package’. Benefit from shared labour costs with our current partners to further minimise costs.


  • Each item is verified twice before shipped
  • Customised and branded packaging is encouraged
  • Quality assurance for every order
End-to-End Shipping Tracking

Step 6: End-to-End Shipping Tracking

We ship GLOBALLY! Once your customers’ order has been processed through our system they will be sent an automated tracking number. Our team is all about that ‘customer journey’ and we aim to exceed your customers expectations with fast delivery all the while cutting down your shipping costs!


  • Automated tracking
  • Consolidated shipping costs
  • Worldwide Shipping

Start optimising your order fulfilment today!

Operating since July 2020, E-Commerce Xpress is on track to pack 50,000 orders in our first year, with a 99.75% accuracy rate! This volume has given us the experience to adapt and build the perfect e-commerce fulfilment option for your brand’s individual needs.

Attracting new customers and driving revenue is at the forefront of every successful strategy, but we believe that your customer journey is equally as important. E-commerce Xpress was created to challenge the traditional fulfilment model. Our mission is to allow you to focus your resources on growth and give you an opportunity to celebrate your wins. We understand that good e-commerce businesses are agile, and that flexibility is not a want, but a need. We’re an extension of your team, engaged to provide your customers with the best possible experience.

Fast, adaptable and reliable fulfilment and shipping doesn’t need to be difficult.