TRANSPARENT PRICING WITH NO HIDDEN COSTS OR LOCK-IN CONTRACTS
The ‘Xpress’ Fulfilment Journey
Step 1: Get in touch with our team
Get in touch with our team! In just a few short questions we will be able to understand your brand and how we can assist your business’ growth.
- 2 hour initial on-board
- Personalised and flexible quotes
- Dedicated Account Manager
- On-going support and information
Step 2: Setup and technology integration
With the ongoing help of your dedicated Account Manager, quickly connect your online store to our warehouse management system and watch your orders accurately synced within seconds!
- Compatible with all major online shopping cart platforms
- Customised settings tailored to your store
- Instant access to your Customer Portal
- Real-time data
Step 3: Send us your stock
Organise your stock to be delivered to one of our warehouses or let us handle this for you. Depending on the quantity and location of your inventory we can have everything counted and allocated within the weekend so your orders can start going out at the start of the week!
- Weekend turn-around time
- Initial inventory count using our accurate scanning technology
- Safe and secure storage and handling
Step 4: Business as usual
Once your store is integrated into our system, we will receive orders and transfers in real-time. These orders sync directly from your store to our our system to enable fast same-day order processing!
- Shipping methods mapped straight form your store
- Real-time order and inventory management
- Customise and prioritise orders through automated rule features
Step 5: Pick and Pack Solution
Your orders are picked and packaged to your brands specific requirements. Using our leading software, our team is set up for fast and accurate processing ensuring your customer receives the complete ‘package’. Benefit from shared labour costs with our current partners to further minimise costs.
- Each item is verified twice before shipped
- Customised and branded packaging is encouraged
- Quality assurance for every order
Step 6: End-to-End Shipping Tracking
We ship GLOBALLY! Once your customers’ order has been processed through our system they will be sent an automated tracking number. Our team is all about that ‘customer journey’ and we aim to exceed your customers expectations with fast delivery all the while cutting down your shipping costs!
- Automated tracking
- Consolidated shipping costs
- Worldwide Shipping
DON’T WORRY ABOUT MANAGING A WAREHOUSE, STAFF, COURIERS, COMPUTER SYSTEMS OR EQUIPMENT
Start optimising your order fulfilment today!
Operating since July 2020, E-Commerce Xpress is on track to pack 50,000 orders in our first year, with a 99.75% accuracy rate! This volume has given us the experience to adapt and build the perfect e-commerce fulfilment option for your brand’s individual needs.
Attracting new customers and driving revenue is at the forefront of every successful strategy, but we believe that your customer journey is equally as important. E-commerce Xpress was created to challenge the traditional fulfilment model. Our mission is to allow you to focus your resources on growth and give you an opportunity to celebrate your wins. We understand that good e-commerce businesses are agile, and that flexibility is not a want, but a need. We’re an extension of your team, engaged to provide your customers with the best possible experience.
Fast, adaptable and reliable fulfilment and shipping doesn’t need to be difficult.