Work on your brand, not for it.

Crop Shop Boutique

“E-commerce Xpress has been nothing short of incredible in their effort to ensure we get the best end-to-end fulfillment and warehousing services possible. We consider E-commerce Xpress an extension of our team as they care for our product, customers and business just as much as we do!

They are steadfastly committed to working with the best couriers, providing us with the lowest rates and ensuring we are met with around-the-clock service across our logistics, product and CX teams. Our dedicated brand success manager is our key point of contact and the perfect way to streamline communication and ensure any issues are resolved effectively and timely.

In terms of costs, with E-commerce Xpress, there is nobody with a better bang for buck. We are provided with super simple and consolidated reporting packs and can use these to gain greater business insights. This has allowed us to save thousands in an important growth period.

All in all, there is no other 3PL I’d recommend Australia-wide. The team at E-commerce Xpress are dedicated, passionate and another arm to CSB. I would wholeheartedly recommend their services to any brand in the e-commerce space in a heartbeat.”

Dylan. A
Crop Shop Boutique

Sweats Collective

“Working with E-commerce Xpress has been one of the best decisions we have made. The team there have allowed Sweats to scale & grow quickly by their large facility which can hold the growing stock orders, the precise receipting in of stock, the fast fulfilment of orders, launch preparations and the consistent help of an account manager.

They truely go above and beyond to make sure all logistics are taken care of and have become a huge pillar in how we operate. Communication is a big key when it comes to fast pace e-commerce and we personally think it is one of their strengths along with the overall speed of fulfilment. This creates an incredible experience for our customers as we are able to ship orders swiftly, make changes that customers require and provide clear tracking updates. After working with them for 2 years now we can genuinely say they are the best in the business and appreciate everything they do for us!”

Jake Wilson
Sweats Collective

Jagger and Stone

“The team at Ecommerce Xpress have been a pleasure to work with over the past year.

They have been able to assist with implementing new processes over the transition to 3PL and were there to provide step by step tutorials on how to use the new inventory platform and troubleshoot any problems that we had encountered.

Our account manager has been there to assist with all enquiries we have had throughout the process and always makes sure we are kept in the loop with all updates.

We can’t wait to keep growing with the Ecommerce Xpress team!”

Big love – Em