“E-commerce Xpress has been nothing short of incredible in their effort to ensure we get the best end-to-end fulfillment and warehousing services possible. We consider E-commerce Xpress an extension of our team as they care for our product, customers and business just as much as we do!
They are steadfastly committed to working with the best couriers, providing us with the lowest rates and ensuring we are met with around-the-clock service across our logistics, product and CX teams. Our dedicated brand success manager is our key point of contact and the perfect way to streamline communication and ensure any issues are resolved effectively and timely.
In terms of costs, with E-commerce Xpress, there is nobody with a better bang for buck. We are provided with super simple and consolidated reporting packs and can use these to gain greater business insights. This has allowed us to save thousands in an important growth period.
All in all, there is no other 3PL I’d recommend Australia-wide. The team at E-commerce Xpress are dedicated, passionate and another arm to CSB. I would wholeheartedly recommend their services to any brand in the e-commerce space in a heartbeat.”
Crop Shop Boutique